Your privacy matters to us. This Privacy Policy explains exactly what personal data milyun collects, why we collect it, how we use it, and the rights you have as a milyun player in the Philippines.
milyun ("milyun," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses the milyun online gaming platform at milyun.app (the "Platform"). This Privacy Policy ("Policy") describes how milyun collects, uses, stores, shares, and protects your personal information when you access or use the Platform, including all games, features, promotions, and support services offered by milyun.
This Policy applies to all users of the Platform, including registered account holders, visitors who browse without registering, and individuals who contact milyun's customer support team. By creating a milyun account or using the Platform in any capacity, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
milyun processes personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission ("NPC"). Where applicable, milyun also observes internationally recognized data protection principles.
milyun collects personal data that is necessary to provide a safe, fair, and compliant gaming experience. The categories of personal data we collect include:
| Data Category | Examples | Required? |
|---|---|---|
| Identity & Contact | Name, DOB, address, email, mobile | Mandatory |
| KYC / Verification | Gov't ID, proof of address | Mandatory for withdrawals |
| Financial & Transaction | GCash details, deposit/withdrawal history | Mandatory |
| Technical & Usage | IP address, device info, session logs | Automatic |
| Communications | Support chat, email records | When you contact us |
milyun collects your personal data through the following means:
milyun uses your personal data for the following purposes:
milyun processes your personal data on the following legal bases under the Data Privacy Act of 2012 and its Implementing Rules and Regulations:
milyun does not sell your personal data to third parties. milyun may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
milyun engages third-party service providers to assist in operating the Platform, including identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), cloud hosting providers, fraud detection services, and customer support platform providers. These providers are contractually bound to process your data only on milyun's instructions and in accordance with applicable data protection laws.
milyun may disclose your personal data to Philippine government agencies, regulatory bodies, law enforcement authorities, or courts where required by law, court order, or regulatory directive. This includes disclosures required under AML/CTF regulations and gaming licensing conditions.
In the event of a merger, acquisition, restructuring, or sale of all or part of milyun's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. milyun will notify you of any such transfer where required by law.
milyun may share your data with other third parties where you have provided explicit consent to such sharing.
7.1 milyun uses cookies and similar tracking technologies (such as web beacons and local storage) to enhance your experience on the Platform, maintain your session, and collect analytics data.
7.2 The types of cookies used by milyun include:
7.3 You can manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may affect the functionality of the Platform. For detailed information on managing cookies in your browser, refer to your browser's help documentation.
8.1 milyun retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting obligations.
8.2 The following retention periods apply as a general guide:
8.3 When personal data is no longer required, milyun will securely delete or anonymize it in accordance with its data disposal procedures.
9.1 milyun implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
9.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, milyun will notify the National Privacy Commission and affected individuals in accordance with the requirements of the Data Privacy Act of 2012 and NPC Circular 16-03.
9.3 While milyun takes data security seriously, no system is completely immune to security risks. You are responsible for keeping your milyun account credentials confidential and for notifying milyun immediately if you suspect unauthorized access to your account.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by milyun. To exercise any of these rights, contact milyun's Data Protection Officer as described in Section 14.
Request a copy of the personal data milyun holds about you and information about how it is being processed.
Request correction of inaccurate or incomplete personal data held in your milyun account.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Receive a copy of your personal data in a structured, commonly used, machine-readable format where technically feasible.
File a complaint with the National Privacy Commission (NPC) if you believe milyun has violated your data privacy rights.
milyun will respond to verified data subject requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, with notice provided to you. milyun reserves the right to verify your identity before processing any data subject request.
11.1 The milyun Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations applicable to casino-style online gaming. milyun does not knowingly collect personal data from individuals under the age of 21.
11.2 If milyun becomes aware that personal data has been collected from a person under 21 years of age, milyun will immediately suspend the associated account, delete the personal data in question, and handle any funds in the account in accordance with applicable regulations.
11.3 If you are a parent or guardian and believe that your child has provided personal data to milyun, please contact milyun's Data Protection Officer immediately at the contact details provided in Section 14.
12.1 The milyun Platform may contain links to or integrations with third-party services, including payment gateways such as GCash and PayMaya. When you interact with these third-party services, their own privacy policies apply. milyun is not responsible for the privacy practices of third-party services and encourages you to review their privacy policies before providing any personal data.
12.2 milyun's payment processing partners handle financial transaction data in accordance with their own security standards and applicable financial regulations. milyun does not store complete payment card numbers or full GCash/PayMaya credentials on its servers.
12.3 milyun uses third-party analytics and security tools to monitor Platform performance and detect fraudulent activity. These tools may collect anonymized or pseudonymized data about your use of the Platform. milyun ensures that such tools are configured to minimize the collection of personally identifiable information.
13.1 milyun reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. The revised Policy will be posted on this page with an updated effective date.
13.2 Where changes are material, milyun will provide notice via email to your registered email address or via a prominent notice on the Platform at least fourteen (14) days before the changes take effect. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Policy.
13.3 We recommend that you review this Privacy Policy periodically to stay informed of how milyun protects your personal data. The current version will always be available at milyun.app/privacy-policy.
14.1 milyun has appointed a Data Protection Officer ("DPO") responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests regarding this Policy or milyun's data processing practices, you may contact the DPO directly.
14.2 Data Protection Officer contact:
14.3 If you are not satisfied with milyun's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. Information about the NPC and how to file a complaint is publicly available through official Philippine government channels.
milyun processes all personal data in full compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and the guidelines of the National Privacy Commission.
milyun will never sell, rent, or trade your personal information to third-party marketers or data brokers. Your data is used solely to operate the Platform and meet legal obligations.
All data transmitted between your device and milyun's servers is protected by TLS encryption. Sensitive data at rest, including financial and identity records, is encrypted using industry-standard protocols.
milyun has a registered Data Protection Officer overseeing all privacy matters. You can reach the DPO directly at [email protected] for any data-related concerns or requests.
Filipino players have full rights under the DPA — access, rectify, erase, object, and port your data. milyun responds to all verified data subject requests within 30 days.
milyun follows the principle of data minimization — we only collect personal data that is strictly necessary to provide the Platform services and meet our legal obligations. Nothing more.
Your privacy is protected every step of the way. Join thousands of Filipino players who trust milyun for a safe, fair, and transparent online gaming experience — from Manila to Cebu to Davao.
Must be 21 years or older. Please play responsibly.